Donor Privacy Statement

The MicroLoan Foundation Australia, respects your privacy and we are committed to protecting your personal information, in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Donor Privacy Statement explains how we collect, use, and protect personal information provided by donors to support our charitable activities, including programs conducted overseas

What Information We Collect

When you make a donation or support our fundraising activities, we may collect personal information such as:

• Your name
• Contact details (email, and if provided, postal address, phone number)
• Donation details (amount, date, frequency)
• Payment details (processed securely through payment providers)
• Communication preferences
• Records of correspondence with us

We collect only the information necessary to process donations, maintain donor records, and communicate with you.

How We Use Your Information

We use donor information to:

• Process donations
• Issue tax receipts and acknowledgements
• Maintain donor records
• Provide updates about our charitable activities
• Send fundraising appeals and newsletters
• Meet legal and regulatory obligations
• Maintain financial and audit records

Disclosure of Personal Information

We may need to disclose your personal information to:

• Payment processing providers
• Banking institutions
• Professional advisers (such as auditors or accountants)
• IT and data storage providers
• Regulatory authorities where required by law

We do not sell or rent donor information to third parties.

Communications

We may contact you to:

• Provide tax receipts
• Thank you for your support
• Provide updates about our work
• Invite further support or participation

You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in emails, or
• Contacting us using the details below.

Data Security

We take reasonable steps to protect donor information from misuse, loss, unauthorised access, modification, or disclosure.

These steps may include:

• Secure payment systems
• Restricted access to personal information
• Staff confidentiality obligations
• Secure electronic storage

Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

Contact Us

If you have questions about this Donor Privacy Statement or your personal information, please contact: clive.hughes@microloanfoundation.org.au

Last Updated: 1^st May 2026